Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with Buxnie.com. Please email us at Feedback@Buxnie.com.

We want you to feel as secure buying through Buxnie.com as possible, therefore we offer a few different ways to place an order:

Order online! - When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.

Call us! - Our sales and service team is ready to place your order over the phone. You can reach us at (877) 217-8661, Mon-Fri 8-9, Sat and Sun Closed.

Mail-In Your Order! For details on how to mail in your order, see below.

Credit Cards - We accept American Express, Discover, MasterCard and Visa.

PayPal

Personal Checks, Cashier's Checks, and Money Orders - Please print your shopping cart and send it with your payment to:

Buxnie.com

Attn: Orders

2271 W. Malvern Ave #354

Fullerton, CA 92833

Be sure to include a daytime phone number and email address (if you have one) so that we, along with the shipping company, can contact you with any questions we might have.

Please note: To protect against fraud, any orders paid for with a personal check, money order, or cashiers check will remain on hold for a number of days to allow for the check to clear. Orders placed with credit cards will be processed immediately.

Purchase Orders and Net Terms - We do not accept at this time.  

Store Credit - We happily accept Store Credit issued by Buxnie.com. Store credit may only be used from the account to which it was originally issued to. Store Credit cannot be transferred to another person or account.

Gift Certificates - We accept Buxnie.com Gift Certificates redeemable only at Buxnie.com.

Order Confirmation

After your order is completed, you will automatically be sent an "Order Confirmation" email to the email address you entered during checkout. This email is your receipt - so don't delete it! We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes.

If you do not receive an "Order Confirmation" email from us within 24 hours of placing your order, you may easily and conveniently view your receipt for the order via My Account. If you did not create an account with Buxnie.com then you can also email us at CS@Buxnie.com to request a new email to be sent to the email address provided at checkout.

One of the best things about buying at Buxnie.com is that we do not charge sales tax. Buxnie.com is not responsible for individual states' sales tax reporting laws pertaining to online purchases, so we encourage you to check your state's regulations before you shop.

Note to customers shipping to Colorado: Pursuant to Colorado law, the purchaser is required to file a sales or use tax return, and may be required to pay sales or use tax on certain items.

Using Promotional Codes

When you join our email list, you will become eligible for the various discounts and promotions we offer periodically on select items. Should you receive a promotion code from us via email, be sure to enter it during checkout in order to apply the discount that is being offered. Please contact us if you have any questions or need assistance with this feature. (Please note, many promotional codes and coupons are limited to one per purchase.

Public Relations

For Journalists Only, Contact our PR Department if you wish to feature us in your publication.

By Email:

PR@Buxnie.com

Interested In Being a Supplier?

The Internet has created a tremendous opportunity for manufacturers to drive additional revenue growth and reach a new and growing set of customers. We have enabled our suppliers to successfully tap into this growth while working closely with them to protect and promote their brand, complement their existing retail channels and facilitate smooth logistics and communications flow. We understand the importance of flexibility and tailor our approach to meet our suppliers' specific needs.

We value our supplier relationships and believe these to be the key elements to fostering a successful partnership.

Commitment to Growth – Our goal is to rapidly grow revenues and become one of the top online channel partners for each of our suppliers. Our ongoing investment in online, email and traditional marketing, ensures maximum impact as we launch new suppliers' products.

Partnership in Customer Service Excellence – Buxnie.com' ability to provide great customer service begins with our supplier's commitment to ship orders quickly, package products with care, provide accurate inventory reports and work with us to rapidly handle any issues that may arise.

Brand and Channel Integrity – Buxnie.com is absolutely committed to helping its suppliers' brand flourish online. We collaborate with our suppliers to tell their products' stories the way they want them told. We are sensitive to our suppliers' desire to have a consistent value proposition and brand message across all of their retail outlets and we work closely to ensure our relationship is complementary to our suppliers' existing sales channels.

Flexibility and Ease – We understand that every supplier may have unique needs in areas of logistics, order flow, payments, returns, etc. and we try to tune our approach to match our suppliers' needs and to make the entire process as smooth and seamless as possible. Our one step process makes it quick and easy to get product data live on the site. Buxnie.com handles all initial product preparation, inventory, and any and all ongoing product listing maintenance. We understand our suppliers have enough platforms to learn and update and that is why we make our process as easy as possible. Just send us your data and we take care of the rest.

If you are interested in growing your business, please email us. We look forward to hearing from you.

Terms and Conditions of Use

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By using this Site, you agree to the following terms of use. If you do not agree to these terms, you may not use this Site. Buxnie.com reserves the right, at any time, to modify, alter, or update these Terms of Use. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.

General

The information contained in this Site, including but not limited to the rules that govern the use of the Site, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed.

Copyright

All Web site design, text, graphics, and the selection and arrangement thereof are Copyright 2008 - 2011 by Buxnie.com. All rights reserved., or in the case of product material, all text and graphics are Copyright by the original owner. ALL RIGHTS RESERVED. Permission is granted to copy electronically and to print in hard copy portions of this Web site for the sole purpose of using this Web site as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this Web site-including reproduction for purposes other than noted above, modification, distribution, or reproduction-without the prior written permission of Buxnie.com is strictly prohibited.

Trademarks

Trademarks, product names and company names or logos cited herein are the property of their respective owners.

Order Acceptance

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Buxnie.com reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and Buxnie.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Links to Other Web Sites

Buxnie.com makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this Site, or Web sites linking to this Site.

Notice to California Residents

California Proposition 65 requires that special warnings be provided when products contain chemicals known by the State of California to cause cancer, birth defects, or other reproductive harm if the use of those products may cause exposure to those chemicals above specific limits. These warnings relate to some but not all tools, lead crystal glassware, ceramic tableware, tiffany style lamps, and electrical cords. Please call us prior to ordering if you have any questions regarding the safety of these products.

Warranties and Disclaimers

Buxnie.com intends for the information and data contained in the Site or provided via other channels, including but not limited to phone and email, to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided "AS IS." You expressly agree that your use of this site is at your sole risk. Buxnie.com EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE THIS SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL Buxnie.com OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF BUXNIE.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site or other channels. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

This Web site is operated by Buxnie.com from its offices in Fullerton, California, USA. The law of the Commonwealth of California shall govern these terms and conditions, without reference to its choice of law rules. Buxnie.com makes no representation that the information in the Site is appropriate or available for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Use of this site constitutes acceptance of our Terms of Use. Copyright 2008 - 2011 by Buxnie.com. All rights reserved.

Security Information

This Web site takes every precaution to protect our users' information.

When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://. Buxnie.com uses VeriSign services for security.

If you have any questions about security at our Web site, please email us.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Web site.

Please contact us with any questions you have. We are here to serve you and we guarantee your satisfaction. On most items, we offer a 30 day return policy. Please see our return policy for specific information.

Thank you for your business.

By Phone:

(877) 217-8661 or (714) 869-3786

By Fax:

(877) 315-4854

By Email:

Customer Service: CustomerService@Buxnie.com

By Mail:

Buxnie.com

2271 W. Malvern Ave #354

Fullerton, CA 92833

Privacy Policy

Buxnie.com is the owner of the information collected on this site. We will not sell or rent this information, nor will we share it in ways different from what is disclosed in this statement unless you consent.

Cookies and IP Addresses

Buxnie.com is firmly committed to customer privacy. Like many sites, we use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. Cookies are a small piece of information stored by your internet browser to your computers' hard drive. Your browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your hard drive.

Buxnie.com also uses web beacons as a means to deliver us cookies in order to determine whether and how many times our web pages have been browsed.

Third Party advertisers also help us display tailored content to our customers and serve ads on our behalf. These advertisers may also utilize cookies and/or web beacons to measure effectiveness, efficiencies, etc. of the site.

External Links

This site contains links to other Web sites. Buxnie.com is not responsible for the privacy practices or the content of such sites.

Your Personal Information

Our site uses forms for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of Buxnie.com to send information to customers about orders, to fulfill orders, to process and collect payments, to send promotional marketing material about our company and partners, and to contact customers about orders when necessary.

Demographic and profile data is also collected at our site. We use this data to tailor your experiences at our site, to show you content that we think you might be interested in, and to display the content according to your preferences.

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance such as tailoring content on our sites and serving ads on our behalf, providing search results and links, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Customer information is considered to be an asset of Buxnie.com, as such may be transferred to another company as part of an acquisition of Buxnie.com.

Tracking Packages

Click on the "Track Your Order" link in the "Customer Service" area at the bottom of any page on the site. If the items you'd like to track have been shipped, the tracking information will be displayed for you here.

Shipping is Always FREE! All items on Buxnie.com have Free Ground Shipping. In order to keep your costs down and our pricing simple, we provide free shipping on everything on the site. We won't surprise you with any hidden charges or handling fees at checkout. The price you see is the price you pay.

Beware of companies who mask their shipping charges and surprise you with prohibitive shipping and handling fees or oversize charges at the end of the checkout process. Make sure you know the total cost of your purchase when shopping around.

We do not offer international shipping at this time.

Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your décor? Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. We are proud to offer one of the best return policies in the online business. You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Any upgraded shipping costs will not be refunded. All of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your refund should you wish to make a return. Buxnie.com Gift Certificates are nonreturnable.

Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refund.

For exceptions and information specifically tailored to certain product categories, please see below.

•Mattresses are non returnable at anytime

•Opened and used items are non returnable

•Personal items such as bedding, underwear, and cosmetics are non returnable

•Clearance Items are non returnable

All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. Additionally, certain products cannot be returned because neither we nor our suppliers can take them back; this will be clearly marked on the product's sale page. If you have any questions about whether a product can be returned, please call us.

Note: If your item was damaged or defective, please see "What If My Order Arrives Damaged?"

Returning An Item Or Order

Please contact us at Returns@Buxnie.com with your order number to request a RA# (Return Authorazation Number). Commonly items are returned directly to the manufacturer and this number identifies what order is coming into the warehouse.

Our products are well-packaged to withstand damage during shipping. We double-box many items, and refuse to carry products that are easily damaged during shipping. If an item looks damaged or parts are missing, you may request replacement parts by emailing us at CS@Buxnie.com.

We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you. If your order is shipping by Truck Freight, or White Glove, please note the important instructions below.

If Shipped via Truck Freight or White Glove

•Even if the package appears only slightly damaged, write "Package Damaged" when you sign for delivery. This is VERY important. If the package looks significantly damaged, you may refuse delivery of the package. The damaged package will be returned to us and we will send you a new one. If you refuse delivery, please notify us so that we can expect the return shipment.

•If you have already accepted the package and find that parts are missing or damaged, please contact us right away and we will ship you the replacement parts free of charge. Speed matters since most carriers only let us file freight claims within 48 hours of delivery. If we cannot replace the parts, we will have the carrier pick up the package and we will send you a replacement. All returned products should be in the original packaging.

Our goal is to make buying online easy, safe and efficient.

If you decide you do not want parts or a replacement unit, the item can be returned under our standard return policy. If a product arrives damaged, or we made an error, and it cannot be remedied with either a full replacement or replacement parts, we will pay to return the item to us.

If your item is problematic due to a manufacturer's defect, we can either replace the defective part, or if necessary, the entire unit. We stand behind our products and maintain great relationships with the manufacturers who produce them. If you are having an issue, please contact us and we will make every effort to resolve it.

Flooring Return Information

You may return a purchase of 4 cartons or more for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs and a 20% restocking fee. Please note: Trim pieces are non-returnable. All of our flooring products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund. If a product arrives damaged, or we made an error, and it cannot be remedied with replacement parts we will pay to return the item to us and send a replacement to you. If you decide you do not want parts or a replacement, the item can be returned under our standard return policy.

Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy.

Luggage, Bags & Shoes Return Information

Are the shoes you received not what you expected? Did they not fit as well as you hoped or was the color just not what you expected? With our Hassle Free Luggage, Bags & Shoes Return Guarantee, you may return your unworn shoes or unused luggage or bag for any reason within 30 days of receipt for a refund of the purchase price for free.

Please note: Product that has been personalized in any way cannot be returned

Rugs Return Information

Is the rug you received not what you expected? Did it not fit as well as you hoped in your space or match your décor? Whatever the reason, you won't be stuck with a rug or rug pad you cannot use or that you do not want. With our Hassle Free Rug Returns Guarantee, you may return your rug or rug pad for any reason for an exchange or a refund of the purchase price. You will only be responsible for the cost of shipping the rug and/or rug pad back. If you are returning a rug or rug pad that had additional shipping charges, because you upgraded the shipping, these charges will not be refunded. If a rug or rug pad arrives damaged, or we made an error, we will pay to return the item to us and send a replacement rug or rug pad to you. If you decide you do not want rug or rug pad replacement, the item can be returned under our standard return policy.

Clearance Items Return Information

If the item you have purchased is a returned product, please be advised that this does mean it might have some signs of wear. The wear is typically the result of the product being previously shipped. Due to this, the item cannot be returned. However, if you received this item and feel there has been a major error or have some other serious issue, please give us a call. We pride ourselves on being fair!

Shop Easy with Buxnie.com Customer Support

Need help? Have questions about a product or need more information before placing an order? At Buxnie.com our mission is to make your shopping experience easy. That's why we provide you with all the information you need before placing your order. Feel free to call our knowledgeable customer service team at (877) 217-8661 any time between Mon-Fri 10-6 PST, Sat and Sun Closed or email us.

Buxnie.com offers you the largest selection of products for home, work, and play at the lowest prices, so be sure to shop with us again soon!

Why Shop with Buxnie.com?

Here are four of the main reasons we are confident you will become a lifelong shopper at Buxnie.com:

Selection - We have one of the largest selections of products in the largest variety of categories on the web. Did you know that we also offer everything from baby to tools to commercial products? And it's easy to find exactly what you want among our hundreds of choices with only a few quick clicks. Can't find what you want? Call or email us.

Low Prices - We comb the web to make sure our prices are the lowest anywhere. If you see an item for less, email us. We can get you a better deal almost every time. We are proud to help you save money on the products you want.

Service - Whether you are thinking about buying, or you have already made a purchase, our knowledgeable sales and service staff is only a phone call or email away. We're here to serve your needs. Give us a call! Our team is available from Mon-Fri 10-6 PST, Sat and Sun Closed, to get you the answers you need.

Quality - We sell merchandise from the top manufacturers in the world, from Beautyrest to Kathy Ireland to Radio Flyer wagons. We stand behind the quality of the products we sell and will replace any item that you receive that is not 100% as described.

Our Satisfaction Guarantee

"We guarantee your absolute satisfaction - 100% of the time."

Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that since you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them.

Our Vision

To be your one stop shop on the Internet

Our Mission

To build one of the most convenient shopping experiences for our customers

How Will My Order Ship?

We will ship your order using the fastest, safest, and most reliable method possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment. You can also track your packages via Track My Order. To learn how, please see "Tracking Packages." Please note we cannot ship to P.O. Boxes or Military APOs.

We have four methods of shipment available: Small Parcel, Truck Freight - Back of Truck, Truck Freight - Threshold, and various levels of White Glove services:

Small Parcel - Whenever possible we will ship smaller, lighter items via UPS, FEDEX, or USPS. These companies provide the fastest and most reliable method of shipping available for many items we sell. Depending on how close you are to the shipping warehouse, your item will arrive between 1 and 6 business days (1 to 10 business days for USPS) after it leaves the warehouse.

We do not require an adult signature for deliveries, but please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note.

Truck Delivery - Many items on our website are too large and/or heavy to ship via UPS/FedEx. Truck Delivery is different than standard UPS, FedEx, or US Mail in two ways. (1) Once your merchandise arrives at the delivery agents pick-up location, he/she will call you to set up a delivery appointment. Most truck delivery companies offer appointment windows (usually 2-4 hours) between 8:00am and 5:00pm EST, Monday through Friday. (2) The carrier will arrive with the products and the customer will be required to remove the items from the rear of the truck. However most truck freight companies offer additional services to help move merchandise from the truck to the driveway, curb outside of the delivery address or into a garage. We can assist in setting up these services, however you will be responsible for directly paying the truck freight carrier for these additional services. It is the customers responsibility to transport the product(s) inside, Truck delivery carriers are not authorized to perform any assembly services nor can they put it in the room of your choice. (3) At the time your merchandise leaves the warehouse, we will email you the tracking information and you can contact the shipper or Buxnie.com directly to inquire about additional shipping services. In this event, it is your responsibility to directly pay the truck delivery carrier for any additional services.

Please make sure that you inspect the package(s) at the time of delivery. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, "Product Damaged" clearly on the sheet the delivery agent asks you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem, and your order will be fulfilled as soon as possible.

Truck Freight Threshold - This method is just like "Truck Freight - Back of Truck" (see above), only the truck freight company will deliver your order to the threshold if yours is a residential delivery (this means to your garage or front door), or to the loading dock if yours is a commercial delivery. Unfortunately, they are not authorized to perform any assembly services nor can they put it in the room of your choice. Once we email you the tracking information you can contact the shipper directly to arrange for any additional services that you would like. You will be responsible for directly paying the truck freight carrier for these additional services.

White Glove Freight - Many large or fragile items will be delivered by a white glove freight carrier to ensure the safest and most convenient delivery. Please note:

•A white glove delivery team consists of at least two people so you will not be burdened with carrying your order from the back of the truck to your home.

•Once your order arrives in your area, a representative from the white glove carrier will call you to arrange a 4 hour window for delivery.

•You must inspect your package at the time of delivery. If the product has any damage or if you are concerned there may be damage, please write "Product Damaged" on the sheet you are asked to sign. This ensures that if there is any damage, it will be easy to resolve the problem.

White Glove Delivery Options:

Front Door Service

•Delivery to: Inside the threshold of your residence. Your product will be delivered to your front entrance. The product will not be carried up stairs inside the home. If you live in an apartment above the first floor of a building, we recommend upgrading to Room of Choice or Room of Choice with Packaging Removal.

•Assembly Service: None

•Packaging: The product will be left in the original packaging.

Room of Choice

•Delivery to: A two-man team will bring the item inside your residence to the room you choose. This includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights, please contact us*.

•Assembly: None

•Packaging: The product will be left in the original packaging.

Room of Choice with Packaging Removal

•Delivery to: Inside your residence to the room you choose. This includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights, please contact us*.

•Assembly Service: The shipper will unpack the product and provide basic setup that requires no tools (i.e. set pieces next to each other, or on top of each other).

•Packaging: The shipper will remove and dispose of all packaging.

Assembly Service

•Delivery to: Inside your residence to the room you choose. This includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights, please contact us*.

•Assembly Service: The shipper will unpack the product and provide light setup that requires basic tools (i.e. pieces will be screwed or bolted together, set pieces next to each other, or on top of each other).

•Packaging: The shipper will remove and dispose of all packaging.

*In all cases the shipper will not hook up any electrical or component wires. Having items carried up more than 25 steps and longer assembly periods are available as additional services which would require additional charges. Please contact us if you feel you need these services.

When Will My Order Arrive?

Every product on our site has an estimated Shipping Date - the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Each lead time varies based on many different factors. Some warehouses stock items that can be shipped the same day or within 24 hours. Others items require a longer time (e.g. 2-4 weeks). Each product page on our site includes the estimated Shipping Date, to give you an idea how quickly your order will leave the warehouse.

For Small Parcel shipments, delivery usually takes between 1 and 6 business days (except for USPS which ships in 1-10 business days) after your order is picked up from the warehouse. For expedited services such as 3-day, 2nd Day or Next Day Air, these are not available at Buxnie.com.

For Truck Freight shipments, delivery usually takes between 3 and 10 days from when your order ships. For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal. For commercial deliveries, no appointment will be made. If you need to make one, please contact us.

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